PRIVACY AND INFORMATION SECURITY POLICY
Effective Date: March 28, 2025
Projenics LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy and Information Security Policy explains how we collect, use, and safeguard your personal information when you use our website, www.majormentor.com (“Website”), or any related services.
We may update this policy from time to time. Please review it periodically.
- Information We Collect
We collect personal information from you in the following situations:
When You Create an Account – Depending on your account type (e.g., Parent, Student, GiftGiver, etc.), we may collect:
- Parent’s Name,
- Student’s Name
- Parent’s and Student’s Email address
- Parent’s and Student’s Phone number (optional but required to receive text messages)
- Student’s current year in school
- Payment information (processed via Stripe)
When You Use Our Services – We collect usage data including:
- Videos or resources accessed
- Time spent on the Website
- Interaction with content
- IP address and browser/device info (via analytics tools)
- Login dates
When You Join Our Mailing List – If you sign up for our college admissions mailing list, we collect:
- Name (optional)
- Email address or phone number (based on your preference for receiving updates)
When You Become a Mentor or Contributor
We may collect additional educational and career details, as well as video content, if you contribute content to the platform.
- How We Use Your Information
We use your personal information to:
- Deliver and improve our Services
- Send account-related communications
- Send texts if you’ve provided a phone number and given consent
- Offer guidance content related to the college admissions process
- Manage subscriptions and billing
- Analyze usage trends (in aggregate) for internal improvement
- Respond to support inquiries
We do not sell or rent your personal information to third parties.
- Communication and Consent
By providing a phone number, you consent to receive texts related to your account or subscriptions.
You may opt in separately to receive texts or emails from our mailing list.
You may unsubscribe from promotional texts or emails at any time via provided links or by contacting us directly.
- Sharing and Third-Party Services
We only share your personal information with third-party vendors that help operate our Services, such as:
- Stripe (payment processing)
- Mailchimp (email communications)
- Twilio (SMS text delivery)
- Google Analytics and Meta Analytics (website usage tracking)
- Vimeo (video hosting; see below)
These providers are contractually obligated to keep your information secure and use it only to provide services to us. We do not share your data with advertisers or partners for marketing purposes.
- Video Hosting via Vimeo
Our videos are hosted by Vimeo. We do not provide Vimeo with your personal data, but Vimeo may collect data independently. You are responsible for reviewing Vimeo’s privacy policy:
https://vimeo.com/privacy
We are not responsible for Vimeo’s data practices.
- What are Cookies? How do we use Cookies?
Cookies enable us to customize and personalize your experience on our Web Site, including the products and promotions that are offered to you. Essentially, a cookie is a small amount of data that is sent to your browser from a web server and is stored on your computer’s hard drive. We use cookies for several purposes in connection with the operation of our Web Site
- We may use cookies to identify you and access your information stored on our computers in order to deliver you a better and more personalized experience. For example, we may use cookies to tell you about products and services specific to your interests.
Upon request, we will save your “user name” so that you do not have to re-enter it every time you visit our Web Site. In providing you with this service, we use cookies. - We may use cookies to estimate our customer base and customer usage patterns. Each browser accessing our Web Site may use given a unique cookie that is then used to determine the extent of repeat visits and the customer activity during those visits. We may use the historical information to help target promotions based on customer interests and behavior, both specifically to individual customers and on an aggregate basis with respect to all customers.
- We also may use cookies to track your progress and number of entries in some promotions, sweepstakes and contests, or through a meeting registration process. For example, when a promotion uses cookies, the information coded to the cookie indicates your progress through the promotion, and may be used to track entries, submissions and status of prize drawings.
- Business partners that offer co-branded services and jointly-sponsored sweepstakes, contests and promotions on our Web Site, may use their own cookies. We have no control over those cookies, nor does this Privacy Policy cover how your personal information contained in those cookies may be used or protected. If you have any questions about the cookies of such third parties, or about the use of your personal information by such third parties, you should contact the site administrator or web-master of the third-party site.
- Do you have choices about Cookies?
Yes, you have several choices with respect to cookies. You can modify your browser preferences to accept all cookies, to notify you when a cookie is set, or to reject all cookies. However, our Web Site uses cookie-based authentication. Accordingly, if you choose to reject all cookies, you may not be able to log onto our Web Site and/or use our services or participate in our sweepstakes, contests or promotions.
- Data Security
We take appropriate measures to protect your personal data:
- Encrypted storage and communication
- Access limited to authorized personnel and vendors
- Password-protected user accounts
While we strive to safeguard your information, no system is 100% secure. Use caution when sharing sensitive information online.
- Your Rights and Choices
You may:
- Update or correct your personal information
- Request deletion of your account and data (via the Contact Us form)
- Unsubscribe from marketing communications at any time
We will respond to all privacy-related requests within a reasonable timeframe.
- Children’s Privacy
We do not knowingly collect information from children under 13.
Users must be 13 or older to use our Services.
Users under 18 must obtain parental or legal guardian consent to create a paid account.
- Legal Disclosures
We may disclose your personal information:
- If required by law, subpoena, or legal process
- To investigate violations of our Terms and Conditions
- To protect our rights or the safety of our users
- Data Retention
We retain your information only as long as needed to provide the Services or comply with legal obligations. Account and data deletion may be requested at any time.
- External Links
Our Website may contain links to other websites. We are not responsible for the privacy practices of those sites.
- Changes to This Policy
We may update this policy to reflect changes in law or business practices. We’ll notify you of material changes via email or through the Website.
- Contact Us
For privacy questions, data access, or opt-out requests, please reach out via our Contact Us page.